Mechanics

Eligibility
Eligibility
  • All active, HMO-enrolled employees in the Philippines are eligible to join this program. Dependents are not covered.

  • To be covered, medicines must be:

    • For the employee's personal use,

    • Prescribed by an HMO-accredited doctor, and

    • Ethical drugs only.

  • Employee must:

    • Upload digital copies of their receipts and prescription,

    • Submit the original copies of their receipts and prescription, and

    • Sign the receipt log to complete the request.

Reimbursement Coverage
Reimbursement Coverage
  • Only ethical drugs are covered by the program.

  • Ethical drugs that may be used for cosmetic, aesthetic, or purposes other than indicated on the drug label, or drugs that are elective or optional in nature are not covered in FlexMed.

TypeExamplesMedEnsureFlexMed
Ethical drugsMetformin, Amlodipine, Amoxicillin
Over-the-counter (OTC) drugsParacetamol, Loperamide, Ibuprofen
Essential vitaminsVitamin B complex, Ferrous sulfate, Folic acid
Non-essential vitaminsVitamin E, Multivitamins + Minerals
Drugs that may be used for weight lossGLP1, Orlistat
Cosmetic, aesthetic, off-label, or elective drugsGlutathione, COVID-19 boosters, vaccines
  • Foundever Red Version 1 employees have up to Php 10,000 allowance per employee per year.

  • For all Foundever Blue employees and Foundever Red Version 2 and 3 employees, MedGrocer will use the receipt date as a basis to identify which quarter the reimbursement claim falls under.

QuarterDates CoveredAllowance per Employee (Php)
FirstJan 1 - Mar 312,500
SecondApr 1 - Jun 302,500
ThirdJul 1 - Sep 302,500
FourthOct 1 - Dec 312,500
Receipts
Receipts
  • MedGrocer will process valid receipts for reimbursement. Valid receipts are official receipts or sales invoices with Authority to Print from the Bureau of Internal Revenue.

  • Employees must submit receipts before their resignation date.

  • Employees must submit the digital copies and original copies of their receipts for reimbursement within thirty (30) calendar days after the receipt date.

Reimbursement
Reimbursement
  • MedGrocer will follow the payment details submitted by the employee through the website. MedGrocer will not be liable for wrong transfers resulting from typographical errors and other issues personal to and resulting from employee’s actions.

  • FlexMed disbursement is within 5-15 working days after physical receipts are received in MedGrocer’s head office.